Our sales conditions


Rule # 1: object


The terms and conditions described below detail the rights and obligations of the company DOUDOUTHEQUE & CO and its clients in the sale of the following goods: TOYS AND STUFFED ANIMALS NEW OR OPPORTUNITIES. 

The General conditions of sale are concluded between Doudoutheque & Co and any natural person (")You") wishing to make a purchase on the Web Site"

These terms exclusively govern your relationship with Doudoutheque & Co. 

Doudoutheque & Co reserves the right to change the terms at any time. They will then apply as soon as their online.

All services fulfilled by the company DOUDOUTHEQUE & CO involves the buyer full accession to these general terms of sale. 


Rule # 2: Presentation of products


The characteristics of the products offered for sale are presented in the section "Catalogue" of our site. The photographs do not enter the contractual field. The liability of the company DOUDOUTHEQUE & CO cannot be hired if errors are introduced. All texts and images presented on the website of the company DOUDOUTHEQUE & CO reserved for the whole world, to the title of copyright and intellectual property rights; their reproduction, even partial, is strictly prohibited. 


 Rule # 3: period of validity of the sale offers


The products are offered for sale until the stock. If you order a product becomes unavailable, the customer will be informed of this unavailability, promptly, by e-mail or by post. 


 Rule # 4: commodity prices


 The section "Catalogue" of our site shows prices in euros including all taxes, excluding shipping costs. The amount of VAT is specified when a product is selected by the customer and delivery fees appear on the screen at the end of the selection of different products by the customer.


Society DOUDOUTHEQUE & CO reserves the right to change its prices at any time but the products ordered are charged at the price in effect during the recording of the order.


The proposed rates include discounts and rebates that the company DOUDOUTHEQUE & CO would have to be granted given its results or support by the buyer of certain benefits.


No discount will be given in case of prepayment. 


 Rule # 5: Order


 The valid customer his order when he activates the link "Confirm your order" at the bottom of the "Order summary" page after agreeing the terms of sale. Before this validation, it is systematically offered to the customer to check each of the elements of his command; It can correct any mistakes. The  company DOUDOUTHEQUE & CO confirms the order by electronic mail; This information contains including all the control elements and the right of withdrawal of the customer. The data recorded by the company DOUDOUTHEQUE & CO proof of the nature, content and the date of the order. It has been archived by the company DOUDOUTHEQUE & CO in the conditions and the legal time limits; the customer can access to this archive by contacting Customer Relations. 

DOUDOUTHEQUE & CO  reserves the right to cancel all orders without special reasons, the refund will be made immediately after the cancellation of the order by DOUDOUTHEQUE & CO on the account charged to the customer.


 Rule # 6: Terms of payment

The payment is made in full when ordering by check, credit card or PAYPAL with Payplug. 

Unregistered by cheque payments  DOUDOUTHEQUE & CO in a period of 7 days from the day of the order will result in the cancellation of the transaction.


 Rule # 7 Late payment


 Failure to pay all or part of the goods delivered to the day of receipt, the buyer must pay the company DOUDOUTHEQUE & CO a late penalty equal to once and half the legal interest rate.


Selected legal interest rate is that in force on the day of delivery of the goods.


This penalty is calculated on the amount off the remaining amount due taxes, and run from the expiry date of the price without the need for any formal prior notice.


According to articles 441-6 c. com and D. 441 - 5 c. com, any delay of payment resulted in its own right, also late fees, an obligation for the debtor to pay a fixed compensation of € 40 for collection costs.


Additional compensation may be claimed, on evidence, when the recovery costs incurred are higher than the amount of the fixed allowance. 


Rule # 8 Delivery


The date limit of delivery varies depending on their address. It is set to an address in metropolitan France and abroad on the day of payment + 30 days. The offered shipping costs will be ONLY in sending global relay, the place of receipt remains at the option of the buyer.

If the delivery date is not met, the consumer may cancel the purchase by recommended with AR and will have to be repaid all of the paid sum. Bill Hamon of 2014 has established a maximum period of 30 days from the date of purchase delivery online. 

DOUDOUTHEQUE & CO  declines all responsibility in the event of loss, theft or breakage of the package by the carrier, in case case the buyer has the obligation to check the contents of the package before you accept delivery by the carrier, in all caseso refund will be therefore given.

Rule # 9 : Customer relations - after-sales Service


For any information, question or complaint, the customer may apply from Monday to Friday, 9: 00 to 19: 00 to the Customer Relations of the company service


Address: Doto, 172 F path of the Icles






Rule No. 10 : Satisfied or refunded


The customer has 14 days from delivery to return the product and without particular reasonreturn in follow-up costs being at his expense. The product must be returned in the same conditions as for sending in follow-up. It is then refunded the price of the product within one month of receipt of it by the company DOUDOUTHEQUE & CO. However, returned incomplete, damaged or soiled products are not included. VYou must return the product ordered within the period of 14 days following your letter of retraction RAR (see model below) the refund is will make within 3 days after receipt of the goods. 

Shipping charges and the return charges will not be taken into account and will remain the responsibility of the buyer. If paying by Paypal, guarded by Paypal selling fees will be empute on the amount of the refund. 

This is a cancellation of purchase request. 




Last name first name
Street no. 
CP city 


                                                  Name first name

                                             Street no.

                                              CP city



Subject: cancellation of my order 

Hereby I request cancellation of my order (specify the product) that I received on (date) as a result of the order I had placed remotely (specify by internet or mail) 

In accordance with the legal provisions - art. L121-21 and following of the The consumer code  , please kindly pay back me the sum of xxx, total amount of the order. 




Rule # 11: return goods

All unclaimed orders (post or Mondial Relay) and returned to the sender Doudoutheque & Co will be kept for two months (starting from the day of receipt) by Doudoutheque & Co after objects will become again the property of Doudoutheque & Co and will be given  for sale

Rule # 12: personal information 


This section is dedicated to our Privacy Protection policy.


When ordering, the personal data collected will be data processing. 

It is intended to give you the information when the utility and usage of personal data we collect during your visits to our site, when creating your customer account, when ordering, during your contact with the relationship customer. 

Collection and processing of your data

The information we collect helps us personalize and continually improve your shopping experience on Doudoutheque - We use to process orders, deliver products and services, process payments and communicate with you about orders, products, services and promotional offers.

In accordance with the law computer and freedoms of 06/01/1978, you have a right of access, rectification and deletion of the data concerning you and opposition to their treatment. If you wish to exercise this right, please write to Doudoutheque & Co  The Iscles 84460 white horse way 172F indicating your name, address, email and if possible reference customer in order to expedite the taking into account of your request. 

This website is declared to the CNIL under the number: 1839829


Copyright: In accordance with the French and international law on copyright and intellectual property, the reproduction of all or part of this site (photos text ect..) is forbidden unless express authorization on the part of society Doudoutheque & Co 


Rule # 13: barter Doudou


Society DOUDOUTHEQUE & CO  offers its customers the "barter Doudou", the concept is to exchange the comforters or stuffed animals including the customer no longer serves against a product available in our online store The client makes its proposals by mail with pictures to DOUDOUTHEQUE & CO After validation by email of barter, the customer must send by parcel in Mondial Relay products validated by barter. Reception of the parcel. DOUDOUTHEQUE & CO check products if everything is in order to barter, our company must ship the package to the customer at the same time as the withdrawal. In the reverse case DOUDOUTHEQUE & CO reserves the right to cancel the trade. For both parties the tracking number of the parcel must be communicated to the other as soon as. At barter, no money transactions will be done. In Mondial Relay shipping costs are paid by the sender. Doudou bartering returns are not accepted. The barter blanket in hand delivery is quite possible under the same conditions, with the difference that an appointment will be taken instead of sending in Mondial Relay.