Deliveries and returns
The products are shipped according to your chosen delivery method: by post (colissimo, letter with follow-up), Mondial Relay, in chronopost or international shipment (small package followed or colissimo) but always in follow-up
For items with shipping costs offered, the parcel will be sent only in global relay, the buyer will be able to choose a place of delivery.
Returns are accepted within 7 days from the date of receipt by the buyer (date postmarked), we leave a delay of 5 additional business days for receipt of the return that must be made under the same conditions that it is in follow-up.
The return charges are charged to the buyer unless error on our part.
Doudoutheque & Co is in no way responsible in case of loss or deterioration of the parcel by the carriers; in this case no refund will be given, but Doudoutheque & Co is committed to making representations to the carrier for the delivery costs.
Doudoutheque & Co favours packaging recycled or that have already been used. Cartons, bubble wrap, paper newspapers, envelope... virtually all come from the recovery.
FREE delivery in global relay RELAY for FRANCE and Belgium to 38 EUROS of purchases (excluding shipping costs)
By Mondial Relay (insurance included in case of loss)
By La Poste (insurance not included in case of loss)
Chronopost Chrono13 (next day delivery before 13 h after start of the package) for the France : 29 euros to 40 euros.